Lampkin, Knowles & Company Insurance Brokers & Benefit Consultants, Ltd. prides itself on delivering on excellent service, and we are dedicated to using our combined experience and expertise to meet our clients’ benefits objectives. Our team’s goal is to help our clients save money through proper implementation and management of your benefits programs, and we are committed to anticipating and fulfilling your needs and concerns. Lampkin, Knowles & Company Insurance Brokers & Benefit Consultants Ltd. uses three core principles to service and manage employee benefits plans. We provide to each client professional value-added services that are based on strategic planning, five-star service, and cutting-edge technology.

Strategic Planning
We recommend that our clients make employee benefits management a strategic initiative. By defining objectives and developing an action plan based on meeting those objectives, we ensure an organized, complete approach to fulfilling your benefits needs. Our careful strategic planning services include ongoing evaluation of all your plan’s characteristics — such as access, service, and price — to ensure a proper balance is achieved. Strategic planning also shields your plan from becoming obsolete as new trends and market factors emerge.

Five Star Service
We pride ourselves on the level of knowledge and service we provide to our clients through Contact, Education, Advocacy, Personnel, and Information. In order to implement our goals we focus on developing:

Knowledgeable, friendly staff that can empathize with our customer’s needs and circumstances, especially in handling a loss.

Policies that meet or exceed the expectations of our clients, and that are affordable, available, and understandable.

Policies and endorsements delivered on time.

A commitment to a semi-annual insurance review for all of our clients. A phone call is more than any direct mass marketer offers. We believe personal contact and service is the cornerstone of our success.

Technology
We use leading-edge technology to provide our customers with the latest data analysis, as well as communication, and human resources administration tools. Using exclusive Internet-driven applications, we provide our clients with unsurpassed efficiency and access to information.